General Management 
& Store Security

Fish! A Remarkable Way to Boost Morale and Improve Results
FISH, Reader Review:
This is an incredible book! I have never read such a short book that will have such a long reaching impact on my life. Although it was written for the business mind-it has made more of an impression on my personal life and outlook. I think it should be a High School text book. Every human should read FISH and implement its four ideas into their everyday walk.

1001 Ways to Reward Employees
A perfect book for learning how to make the workplace fun!, Reader Review: I read this book at least a year ago for the first time and implemented several of the ideas immediately. I still refer to it several times a year to find new ways to keep the staff motivated and make the workplace more fun! With so many ideas to choose from it is easy to pick the ones that my staff will appreciate and find ideas that fit into my budget. It has made a great impact on my staff's effectiveness and efficiency in the office! When employees have fun and love what they do -- especially in a service-oriented office -- it can't help but have an impact on gross income of a business!

Shoplifters vs. Retailers The Rights of Both
"Must" reading for all shopkeepers & business owners., 
Reader Review: While larger companies with professional shoplifter patrols may benefit the most from these case histories, Shoplifters vs. Retailers holds information not readily available in such a specific form and retailers and students of law alike will find it important. Shoplifters vs. Retailers covers legal issues and rights of both retailer and shoplifter, relying entirely on case histories of selected shoplifter apprehension scenarios; and will prove essential to retailers who wonder about recourse in identifying and detailing shoplifters or suspects.

101 Creative Problem Solving Techniques : The Handbook of New Ideas for Business
Great Ideas!, Reader Review: If you think you have tried all the different methods of problem solving. Think again. This book will show many different ideas.

More Tools, Books & Software

Accounting and Financing  
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Business Software

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1001 Ways to Energize Employees
very hands-on, practical --- real-life effective ideas, Reader Review 
This book was enlightening. I never knew there were so many easy and low cost ways to energize employees --- and Bob shows you all of them plus more. A must-have for today's best managers. A great follow-up to Bob Nelson's best-selling "1001 Ways to Reward Employees."

The E-Myth Revisited : Why Most Small Businesses Don't Work and What to Do About It
A must read for Business Owners, Reader Review:  This book is written for the battle scarred business owner. If you have had your business running for a few years and feel like its time to throw it all away since you feel that the business is eating you alive ...... READ THIS BOOK! On the other hand if you are about to start a business and do not want to end up as described above ...... READ THIS BOOK!

Steal Me Blind! Shoplifting & Retail Theft...And How To Stop It Without Getting Sued.
An excellent tool for any LP staff, Reader Review: I got more information out of Rich's book than any of the criminal justice texts I've read over the years. Having worked for companies with good loss prevention programs as well as companies with poor programs I can relate to the "Policy B" stores talked about in the book.

The Customer Revolution
From Publishers Weekly
The quality of a company's customer relations with today's better informed, more demanding consumers will determine its future success, contends Seybold, a consultant and author of the bestselling Customer.com. "Thanks to the Internet and to mobile wireless devices... customers are challenging and disrupting the standard practices in virtually every industry.... They won't be denied.

Effective Security Management
Key Points, Reader Review: I found Sennewald's book to be complete, easily understood and worthy of practical application. The book focuses on security management approaches to not only introduce security to an organization, but also to stabilize, enhance and gain support for existing security systems/department. Sennewald foregoes the lock and key discussion to present suggestions every security manager can use. The book outlines organizational systems and explains security's important role in organizations. It concentrates on development of human resources of security departments. The book is an easy read, clear and concise.